FAQs
Lenders:
1) How do I know the abilities of the UW?
- While all UWs have a minimum of five years’ experience (most have 10+ years), their specific abilities are matched to your needs.
- You can review their LinkedIn page and communicate directly with them regarding their experience and abilities.
- Lastly, you can refer qualified individuals to use the KaPOUW platform to complete your credit analysis.
2) How do I know my borrower information will be kept confidential?
- KaPOUW and all of its Underwriters are subject to Confidentiality Agreements.
- KaPOUW UWs utilize a Microsoft Azure virtual machine and Perimeter 81 (one of the safest VPN providers on the market).
- It is recommended that all borrower information be provided by lender in a secure, read-only and time limited environment.
3) Does the UW contact my borrower?
- Only if you specifically grant us permission and/or ask us to. However, this is a best practice that results in higher quality and faster underwriting.
4) How and when does the Lender pay?
- Payments are to be made via ACH directly to KaPOUW with terms of 30 days after month end.
5) How do I know the required turnaround time will be met?
- The UW commits to the time requirements upon their acceptance of the deal.
- The UW knows you will be rating their performance after the assignment, partially based on turnaround time.
6) What if I want to hire an UW I came to know through KaPOUW?
- KaPOUW will accept a finder’s fee of 25% of first year’s salary.
7) Can I request the same UW for future assignments?
- Yes. In fact, we establish a primary and back-up underwriter for you
8) Can I rate UWs’ performance?
- Yes, KaPOUW encourages the feedback.
9) Does the UW recommend approval or declination of the loan?
- No. ALL approval or declination decisions are made solely by the lender at their discretion.
Underwriters:
1) How do I obtain the designation of “verified” experience/criminal background check?
- You contract with our approved vendor to confirm your experience and run a criminal background check to confirm no felony convictions or misdemeanor financial criminal convictions (either of which would disqualify you from using the KaPOUW platform).
2) How do I maximize opportunities to obtain deals and make money?
- Do your best job on every deal.
3) What if I don’t have capacity or just want to take a break from receiving deals?
- No problem just let us know in advance and you won’t receive deal opportunities until you want to see opportunities again.
- Flexibility and communication are important.
4) Do I work with the borrower directly if I have questions for them?
- No, you communicate your questions back to your lender contact and they obtain and provide the answers. The lender may or may not allow direct communication with borrowers.
5) Am I considered an independent contractor or a KaPOUW employee?
- You are an independent contractor. You are not an employee of KaPOUW. If you want to be an independent contractor and have the necessary background, KaPOUW is for you.